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Shipping & Returns

Return & Exchange Policy

Purchased products from Artclima may be returned within 14 days after the purchase in accordance with the RA legislation.  

Please read our return policy carefully to be informed about the terms and conditions.

The buyer has the right to return the purchased goods if:

• The purchased product has technical problems, improper quality, or an injury being unused.

• The ordered product does not correspond to the description on the website.

• The buyer has changed his mind about the purchase. 


Return Terms

• The buyer can return the purchase if the entire product set and packaging are preserved. 

• The product is not subject to return if the buyer used or damaged it.

• The return is made after the service gives a diagnostic.

After receiving the purchase, the back delivery is paid.

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Shipping Policy

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